Privacy & Legal

01 Impressum

Information according to § 5 TMG (German Telemedia Act).

02 Privacy policy

The privacy of our visitors matters to us. We've designed this website to be as lean as possible, no tracking scripts, no advertising cookies, no analytics collecting personal data.

This policy explains what little data we do handle and why. If you have any questions, reach out directly, details are at the bottom of this page.

03 Data we collect

When you visit this website, our hosting provider may automatically log basic technical information for security and operational purposes. This typically includes:

• Your IP address (anonymized or truncated where possible)
• Browser type and version
• The page you requested and the time of the request
• Referring URL (the page you came from)

These server logs are retained for a short period and are not used to identify individual visitors. We do not use cookies on this website, and we do not collect names, email addresses, or any other personal information unless you contact us directly.

If you join our Discord server, Discord's own privacy policy applies to any data processed there. We encourage you to review it at discord.com/privacy.

04 Third-party services

This website uses the following external services:

• Fonts are hosted locally on our own server. No requests are made to Google or any other external font service.
• Discord our community platform. Clicking "Join Discord" links takes you to Discord's service, which is governed by their own terms and privacy policy.

We do not embed third-party trackers, advertising networks, or social media pixels on this site.

05 Your rights

Under the GDPR and applicable German data protection law, you have the right to:

• Request information about any personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict the processing of your data
• Lodge a complaint with a supervisory authority

Since we collect minimal data and do not maintain user accounts, most of these rights are addressed simply by the fact that we hold no personal data about you. If you have concerns, contact us and we'll sort it out.

06 Contact

For any questions about this privacy policy, the impressum, or anything else legal, just reach out. We're humans, not a legal department.

• Email: legal@web-helpdesk.org
• Discord: find us in the server and send a DM to one of the founders (recommended)

We'll respond as soon as we can.